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Knowing How is the New Currency.

By | 2018-10-03T03:29:56+00:00 October 3rd, 2018|Uncategorized|

Making a change that we know we want to make, but haven’t yet made, can be less about needing more information, and more about mustering the courage to apply what we’ve already learned. How many development programs have you been to, insightful articles and inspiring posts have you read, how many conversations have you had about how to do things [...]

Going First.

By | 2018-09-26T03:41:03+00:00 September 26th, 2018|Uncategorized|

Many people are waiting for someone else to do something more, better or different so that their job is easier. “If only admin would process work more quickly…” “If only marketing would choose the right products…” “If only sales would spread the work across the month…” “…then we’d be able to achieve our KPI’s.” It’s such an easy trap to fall into.  Believing we are right, [...]

The Business of Circles.

By | 2018-09-24T09:08:04+00:00 September 18th, 2018|Uncategorized|

  Improved results rely on people working better together. But every person has, at some point, felt let down, hurt, had their trust broken, suffered emotional pain or even physical damage at work. Thinking back to those moments, and those people who we believe let us down, in spite of what happened, if they had owned it, offered an apology without justification and [...]

We Can’t Judge Our Way Out of Anxiety.

By | 2018-09-26T03:45:03+00:00 September 12th, 2018|Uncategorized|

Anxiousness at work can sound like aggression or look like disengagement, but it can feel to the one suffering like confusion, fear and desperation. Misunderstood, judged and hidden, anxiousness carries with it deep shame and guilt.  Shame because we don’t want to be seen as weak, or fall short of what others expect of us.  Guilt because we don’t want to seem ungrateful for a [...]

Don’t Move Without Trust.

By | 2018-09-26T03:51:26+00:00 September 4th, 2018|Uncategorized|

Trying to move people forward without trust increases resistance. It’s like trying to drag a toddler out of the house when they’re not ready to go. It’s messy, slow, more people get involved than need to, and everyone ends up frustrated.  Eventually, the tribe make it out alive, but everyone knows it doesn’t need to be that [...]

Collaboration Not Agreement.

By | 2018-10-03T04:59:15+00:00 August 29th, 2018|Uncategorized|

No one wakes up intending to do poor quality work, trying to fail, or wanting to feel isolated.  Everyone wants to make themselves proud...but that doesn’t mean we always do, or know how to. To collaborate in ways that move business forward, people need to lean in and share their ideas, call out issues and communicate with conviction.  To [...]

How Do I Keep People Motivated?

By | 2018-10-03T05:11:28+00:00 August 22nd, 2018|Uncategorized|

It’s a question that runs continually in the background for leaders. With determination and focus, many rely on what comes naturally and feels comfortable. Often telling, directing, and asking the same questions, looking for different results. They do their best to motivate, without really understanding what truly motivates - one individual differently from another.  They hope people will do what's expected, or at least [...]

A Foundation For Accountability.

By | 2018-10-03T05:04:23+00:00 August 15th, 2018|Uncategorized|

A frustrating challenge for many leaders is believing they've communicated expectations clearly, only to discover later they haven't been actioned or executed correctly. It's equally as frustrating for the team member supposedly receiving those expectations. Because telling expectations and agreeing expectations are two very different things. A busy leader may fire off a bunch of instructions, [...]

The Leadership Solution?

By | 2018-10-03T05:07:36+00:00 August 8th, 2018|Uncategorized|

One of the most common, day to day, bread and butter traps for leaders, is expecting people to perform, produce, prepare and prioritise the same way they do. The first 'aha' moment when we begin to learn that everyone sees the world differently, is in realising that everyone really does see the world differently. If [...]

Listening is the Skill of Leadership.

By | 2018-10-03T05:14:00+00:00 August 1st, 2018|Uncategorized|

When leaders become consumed by their reasons why they are right, they are not listening to each other. When leaders feel they must prove themselves to be respected and valued, they are not listening to you. When leaders convince themselves of the failings in others, their listening is limited to their stale opinions. When people [...]